Firdaus Hamzah
The salesperson Rahmat was transparent and honest, did not hardsell and knew our needs for the aircon. Update: Apparently no delivery date and installation date was put in system for the purchase made. Can’t be possible as it’s clearly listed on the sales order and receipt. Revising to a 1 star review as am not satisfied with this. Will re-review again if this issue has been settled. Update 2: Gain City Bedok mall said that the technicians/delivery would arrive between 1-1.30 for the job. Was promised 12.30pm initially. Update 3: Technicians only came at 1.45pm, gain city claimed they were at lunch. Our request for compensation from the company went unheeded and we were told to email their feedback hotline. Ps: not buying anything from gain city again after this bad experience