zi qi
This is the worst bank I ever been. The supervisor and staff are extremely bad in customer service. Waited more than an hour for the staff to tell you something is wrong with the system and I can’t process your transaction, with no apology!
Bank of China Bedok Sub-Branch
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Bank of China Bedok Sub-Branch at Bedok Mall
Location: New Upper Changi Rd, B2-07 Bedok Mall, Singapore 467360
Floor B2 · Bedok Mall
Full-service Bank of China sub-branch at Bedok Mall B2 providing personal banking, remittance, and financial services.
Full-service Bank of China sub-branch at Bedok Mall B2 providing personal banking, remittance, and financial services.
The Bank of China Bedok Sub-Branch at Bedok Mall provides a range of personal banking services to residents and businesses in the eastern part of Singapore. As a sub-branch of one of China's largest state-owned banks, it offers savings and current accounts, fixed deposits, remittance services to China and other countries, foreign currency exchange, and personal loan products.The branch is particularly convenient for the Chinese expatriate community and anyone who needs to send money to or receive funds from China, as the Bank of China's network provides direct connectivity and competitive rates for cross-border transactions. The Bedok Mall location makes this sub-branch easily accessible for eastern residents who would otherwise need to travel to the city centre for Bank of China services.
The branch handles standard banking needs including account opening, card issuance, and cheque processing, with service in both English and Mandarin to accommodate its diverse clientele. Operating hours align with typical banking hours, and the B2 level location within Bedok Mall means customers can combine a banking visit with their regular shopping or dining routine. Located at B2-07 in Bedok Mall, the Bank of China Bedok Sub-Branch brings the institution's full-service banking capabilities to the heart of the east. For existing BOC customers and anyone seeking reliable remittance or personal banking services with a strong China connection, this sub-branch offers convenience and expertise in a neighbourhood setting.
1800 669 5566
New Upper Changi Rd, B2-07 Bedok Mall, Singapore 467360
Floor B2 · Bedok Mall
Operating Hours
Open Now
Closes at 6 pm (in 1h 21m)
Monday
10:30 am–6 pm Tuesday
10:30 am–6 pm Wednesday (Today)
10:30 am–6 pm Thursday
10:30 am–6 pm Friday
10:30 am–6 pm Saturday
10:30 am–4 pm Sunday
Closed Overall Rating
2.7 / 5
Based on 46 Google reviews
Mall Ranking
Based on customer ratings
services Ranking
Based on customer ratings
Negative Reviews
Tien Chin Cheong
Wanted to open an account with BOC, but this bank has lousy numbering and queuing system, waited more than an hour still not attended by counter the staff. Not in sequence and cannot see missed number🚀 …
Shirley Goh
Beware if you open USD fixed deposit with them. If you have an early withdrawal for a 12 month FD interest at 0.5% the penalty is outrageous 4.35% based on the supervisor disposition. Very unprofessional and unpleasant experience indeed.
Positive Reviews
POK SING FOH
People who complaint slow service by BOC (Bedok) should go and try UOB which took almost 5 hours to open an account. My wife and I find the staffs are helpful and friendly.
yanxin
I came here a few months back to replace my dead OTP device. Read all the no-star reviews here and braced myself for some incoming stress upon arriving. …
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Photo Gallery
Bank of China Bedok Sub-Branch
Bank of China
The exterior of a Bank of China branch is shown, with the bank's logo and name prominently displayed above the entrance. Inside, customers are seen interacting with tellers at various service counters, numbered 2 through 5. One screen displays "$75,000".
Bank of China
The exterior of a Bank of China branch is visible, with its signage prominently displayed above the entrance. The bank has a modern facade with glass windows and doors. Inside, customers are seen interacting with staff at counters. The surrounding area appears to be a shopping mall or a commercial complex, with other businesses visible in the background.
Bank of China
A panoramic view of a shopping mall interior with the Bank of China storefront prominently featured. The bank's signage, "BANK OF CHINA," is visible above its entrance, along with the bank's logo. Inside the bank, ATMs and customer service counters are visible. Other shops and a KFC restaurant are also present in the mall.
Bank of China and KFC storefronts
A view of a Bank of China branch and a KFC restaurant located next to each other inside a shopping mall. The Bank of China features ATMs and a clean, modern interior visible through glass doors. The KFC has its signature red and white branding and a counter area where customers are being served. The floor is tiled with a light-colored pattern.
Bank of China
The exterior of a Bank of China branch with its signage visible. The entrance is partially covered by a security shutter. To the left, there are digital displays advertising a savings account with a 3.55% interest rate. To the right, there are ATMs.
Bank of China
The exterior of a Bank of China branch with its name prominently displayed in English and Chinese. The storefront has a closed security shutter. To the right, a red ATM machine is visible with some signage. Reflections in the shutter show other businesses, including a sushi restaurant.
Bank of China Logo
The logo for the Bank of China is displayed. It features a red circular emblem with a square in the center, to the left of the Chinese characters for "Bank of China" written in black calligraphy. Below the Chinese characters, the English text "BANK OF CHINA" is printed in black sans-serif font.
Bank of China Limited - Bedok Sub-Branch Information
A sign displays information for the Bedok Sub-Branch of the Bank of China Limited. It lists the operating hours for Banking Services as Monday to Saturday from 11:00 am to 6:30 pm. Loans, Investments & Insurance Services are available Monday to Saturday from 11:00 am to 7:30 pm. The branch is closed on Sundays and Public Holidays. Contact information for assistance after business hours is provided as 1800-669-5566.
Bank of China Information Flyer
A flyer with information about the Bank of China, Bedok Sub-Branch. It includes the branch address, business hours for banking services and loans/investments, and instructions to look for ATMs with a specific logo. The flyer also features the Bank of China logo and website.
KFC Storefront in a Mall
A panoramic view of a KFC restaurant located inside a shopping mall. The KFC signage is prominently displayed above the entrance. To the left of the KFC, there are colorful posters featuring the KFC logo and Colonel Sanders. The mall interior features a tiled floor, modern ceiling design with curved elements, and various other shops and food establishments visible in the background. People are seen walking through the mall and dining at tables.
Bank Interior
A man in a blue shirt stands at a counter in a bank, talking on the phone. Behind him, a red circular logo is visible on the wall, along with Chinese characters. A screen displays a queue number and an image. There are also security cameras and a money counting machine on the counter.
Bank of China and PLAY Store in a Mall
A panoramic view of a shopping mall interior. On the left, the Bank of China is visible with ATMs. To its right, the PLAY store displays merchandise, including figures of Mario and Luigi. Further down the mall, clothing stores and other shops are visible, with shoppers walking around.
Bank of China ATMs
Two Bank of China ATMs are shown in a well-lit interior. Above the ATMs, the Bank of China logo and name are displayed in both Chinese and English. Below the logo, a list of services offered by the Cash Deposit Machine (ATM) is visible, including Cash Deposit, Cash Withdrawal, and Account Balance Enquiry. The ATMs themselves have screens displaying information and card slots. To the left, there are doors labeled with numbers and Chinese characters, suggesting different service areas within the bank.
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